Frequently Asked Questions

General Questions: Frequently Asked Questions About My Services

Frequently Asked Questions FAQs page updated 5-10-25 ~ Written by Lucrezia Mangione, LCPC, NCC, BC-TMH, DCEP

Frequently Asked Questions are answered below. These FAQs provide general and prep info related to holistic psychotherapy and counseling, EEG Brain Training, Ketamine Assisted Psychotherapy and other holistic mental health counseling services for highly sensitive women here at Mind Body Well Therapy.

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There are many types of questions.  The purpose of the page is to provide quick answers.

Specific health questions concerning mental health are not addressed on this site because this site is meant for informational purposes only. Mental health questions should be brought directly to a licensed mental health professional like a licensed counselor, licensed social work, advance practice registered nurse, or psychiatrist by contacting them directly for a private discussion. Schedule a no charge consult.

Are you seeing a doctor for a medical condition and need help with the challenges you're facing? For example, you'd like to improve your health behaviors associated with your doctor's medical recommendations. Reach out

Are you in crisis?

Are you in need of help right now? If so, do not access or use this website or any materials on it. Instead directly and immediately contact:

988 Suicide & Crisis Lifeline or 911 or go to the nearest emergency room.

Call 2-1-1 for Free Mental Health Resources

If you want to see what services are available in your local community dial 211. It's free. Available in multiple languages for a variety of people such as those with limited reading skill, the elderly, the disabled and those in personal crisis.  211 directs callers and helps you to get connected to and receive information on health resources for mental and physical health, food and employment, housing and utility  and suicide and crisis prevention. 

Frequently Asked Questions About My Services


Insurance

Will insurance cover psychotherapy & counseling?

It depends on your insurance plan. Some plans may reimburse you for counseling. The best way to find out is to call the customer service number on the back of your insurance card.

Mind Body Well Therapy & Lucrezia Mangione are:

  • In-network with ConnectiCare and United Healthcare
  • Out-of-network for all other insurance companies*

*If you have out-of-network benefits, you can submit a Superbill (a detailed receipt for services you've paid for) to your insurance for possible reimbursement. We provide Superbills upon request.

You can also set up a free account at Thrizer.com to check if your out-of-network benefits cover services. You don’t need to be a client to use Thrizer for a benefits check.

Mind Body Well Therapy, uses Thrizer, a HIPAA-compliant encrypted system, to submit clients' superbills directly which makes it easier for them to receive reimbursements.

Read more details about insurance reimbursement and options here.

What are your rates and payment options?

Rates: Rates are not listed on this page or website. Send a quick message and simply ask. The rates will be sent to you directly. You can also schedule a clarity call.

Payment Options:  Payment is due at the time of service. Cash, US postal money order, PayPal, Visa, MasterCard, American Express, Discover, Thrizer and debit cards are accepted.

How long is a session?

  • Initial intake session: 60 minutes
  • Follow-up holistic psychotherapy and counseling sessions: 45 minutes
  • EEG brain training sessions: 5 to 25 minutes. Followed by a 15-minute psychotherapy check-in, depending on your needs
  • Ketamine-Assisted Psychotherapy (KAP): Talk sessions: ~45 minutes. Dosing sessions: Up to 3 hours
  • Telehealth and in-person sessions are the same length
  • Need something shorter or longer? We can talk about what works best for you.
  • All sessions are paced to support you and your readiness for change.
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What can I expect when I come for a session?

With each session, you can expect a safe place where you can explore what you wish. Sessions are different and unique based on your needs.  During the initial intake and assessment session, time is spent gathering information from you and identifying what you want help with.  Gathering this information continues for several sessions thereafter.  At the beginning of follow up sessions, time is spent checking in and receiving updates about your experiences and progress.

Sessions are typically done sitting down in comfortable recliner chairs for holistic therapy and counseling. Sometimes movement is encouraged to facilitate processing and expression. At the completion of a session, recommendations may be given, referrals are made as appropriate and further options are discussed to support your process.

If you have further health questions, just ask.

Do I need to do anything before, during or after a session?

In preparation for your session allow yourself to be with whatever arises whether you are coming for holistic therapy and counseling session or for a wellness coaching session.  It is typical that once you decide to come and schedule your appointment deeper feelings, thoughts and concerns surrounding your presenting situation(s) arise.  Be as present as you can with it prior to coming.

You'll be sent a reflective worksheet to fill out. This will help you explore more information from your inner world about what is bringing you into therapy.

Ponder what your intention is. An intention is consciously setting a focus point for your continued path towards greater health and well-being. What is your desire for your health? What is it you want?  When you know that answer and it feels right then set that as your focus – setting your intention.

After any session is complete have time to integrate.  Journaling, drawing, and recording your thoughts are good ways to continue to assimilate your experience. Individualized recommendations may be given for you to do at home.

Coming for holistic psychotherapy and counseling?  Your time here offers you a safe place to explore your feelings, thoughts and experiences that can help you grow into a conscious understanding of your present circumstances, gain insight to resolve challenges while you work towards your desired goals.

Your job is to simply be willing to explore.  Your pain, confusion, and heartache are an opportunity to transform you.  Once here, your story, your history, both known and unknown, and your expectations are explored. Being a willing partner brings about your self-discovery and change.

My job is as a therapeutic partner; exploring your inner and outer dialogue, observing any patterns and helping you to translate, understand, integrate and apply what you are learning about yourself to create the change you desire.  This, in turn, can enrich your daily life and living.  It is a process.

If you have further health questions, just ask.

Do I need a referral from a doctor?

A doctor’s referral is not needed. That said, Lucrezia's recommends informing your doctor. It is a very good idea to let all the members of your healthcare team, including your primary care provider, know what work you are receiving to work towards improving your mental health and well being. You may wish to give permission to Lucrezia Mangione and others on your team to speak and collaborate together in helping you.  For more information about this, contact us.

Can you help? I have a specific physical, mental or emotional health challenge.

Contact Lucrezia Mangione and she can discuss the specifics of your situation and address your mental health questions. Please note that there are specific conditions and services that she is unable to offer. Kindly read about them here before contacting us.

Questions About Energy Psychology

How does Energy Psychology work?

All living systems have energy. This energy continually emanates from all life and is in constant interplay with its surroundings. Every human being, animal, plant and living organism is in continuous dialogue because of this fluid and vast sea of energy that we are all made of and that we all live in.

Modern physics and, specifically, emerging studies in the field of quantum physics supports subtle energies and biofield therapy. More information that's detailed on studies can be found at the Institute for Noetic Sciences (IONS), The International Society for the Study of Subtle Energies and Energy Medicine (ISSSEEM), Healing Beyond Borders (HBB) also known as Healing Touch International (HTI) and the Association of Comprehensive Energy Psychology (ACEP).

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Practice Policies and Privacy

What's your scope of practice?

Lucrezia Mangione offers individual sessions and group work. She only works with adults 18 years and older. She specializes in working with highly sensitive woman. She does not offer couples counseling. Learn more about her policy of conditions that she is unable to treat here.

Is what I say between us private and confidential?

  • Generally, everything you share within a counseling session is completely confidential with the exceptions of a few areas. Learn more about confidentiality, HIPAA and protected health info here.
  • What's your privacy policy?

  • Privacy is extremely important here at Mind Body Well Therapy. Here's our privacy policy where you can learn how your privacy and data are protected.
  • What is your social media policy?

    Lucrezia Mangione, a licensed professional counselor and holistic psychotherapist is unable to accept requests for connections on any social media outlet. Learn more about why and other ways to connect that respect your privacy and keep who you are confidential here.

    Location and Contact Info

    Where are you located?

    The central location of Mind Body Well Therapy, PLLC is 160 Christian St., Oxford, CT  06478. And online through Therapy Notes, VSee and Doxy.  Learn more here.

    Office address

    Lucrezia Mangione, NCC, LPC, LCPC, BC-TMH, DCEP
    Mind Body Well Therapy, PLLC
    160 Christian Street
    Oxford, CT  06478

    This is an Appointments Only office. No walk-ins are accepted.

    Colorful AI Abstract of Brain 5Tai Iamges, 2024

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    Your FAQs/Frequently Asked Questions aren't here?

    Are there more mental health questions related to services at Mind Body Well Therapy? Do you have another frequently asked question that you need an answer to? Let's get the answer for you. Email Mind Body Well Therapy, Pllc with your question(s).

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    Ready to take the next step? Let’s explore what support could look like—whether through holistic therapy, EEG neurofeedback, or KAP ketamine assisted psychotherapy.


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    Lucrezia Mangione supports anxious, highly sensitive women in fine-tuning focus, building emotional steadiness, and embracing the strengths of sensitivity. She also partners with therapists and helping professionals to offer brain-based care for clients who feel stuck or stalled. Her integrative approach helps clients feel calm, steady, and spacious—living and working on their own terms.

    Board Certified NCC
    Board Certified TeleMental Health Provider Badge

    Holistic Mental Health Therapy, Neurofeedback (EEG Brain Training), and Ketamine-Assisted Psychotherapy for Highly Sensitive Women. Serving Connecticut, Maryland, Virginia, and Florida—offering both in-person and online sessions.

    Connecticut: Also Naugatuck Valley, Southbury, Middlebury, Thomaston, Hartford, Watertown, Woodbury, Seymour, Ansonia, Derby, Shelton, Stamford, New Haven County, Fairfield County, Middlesex County, Litchfield County, Hartford County, New London County, Tolland County, and Windham County.
    Virginia: Also Fairfax County, Loudoun County (NoVa).
    Maryland: Also Silver Spring, Gaithersburg, Rockville, Montgomery County (MoCo), Anne Arundel County, Baltimore County, Frederick County, and Howard County.
    Florida

    Lucrezia Mangione, LCPC, LPC, NCC, BC-TMH, DCEP  · Clinical Director & Licensed Professional Counselor at Mind Body Well Therapy, PLLC · Licensed by the CT Dept. of Public Health, VA Board of Professional Counselors & MD Board of Professional Counselors & Therapists · Board Certified as a Counselor by the National Board for Certified Counselors and as a TeleMental Health Provider by the Center for Credentialing & Education · Candidate for Board Certification in Neurofeedback (BCN) through BCIA; trained in EEG Neurofeedback at the Institute for Applied Neuroscience.


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